Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the TheAsianSuperMarket.com?

For local deliveries in Orange County, we offer the following:
$6.99 fee for order under $20
$4.99 fee for order from $20 to $50
Free delivery for order greater than $50
Local deliveries is expected to come in box or bag typically within 2 hours by our local delivery service partners

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Which payment methods are accepted?

We accept all form of credit card and debit card payments. We can also take your order from the phone

How long will delivery take?

Local delivery will be within two hours, but most of time our customers got delivered within 1 hour

How secure is shopping in TheAsianSupermarket.com? Is my data protected?

TheAsianSupermarket and its affiliated websites are secured websites. Your credit card information is not saved anywhere in our websites or staff after processing your order

What exactly happens after ordering?

After an order is placed on our website, our staff will package the items in your order and get them ready for delivery. Our delivery staff and/or delivery partners will delivery to your location. In the rare case that we don’t have all the items in your order, we will either call you to update the cost and charge, or we simply cancel the other, inform you one email and text message that we could not fulfill your order, and your card will not be charged.

Do I receive an invoice for my order?

Yes, you receive and invoice for your order in the email and a paper invoice in the delivery.

Send us an email




Thank you for contacting TheAsianSuperMarket 1(800)997-2072.